Refund and Returns Policy

Effective Date: January 8, 2025

At Blamaeglasni, we strive to ensure that our customers are fully satisfied with their purchases. However, if you are not completely satisfied, we offer a clear and fair refund and returns policy to assist you.

1. Eligibility for Returns

You may return products within 30 days of the date of purchase if:

  • The product is unused, undamaged, and in its original packaging.
  • You have proof of purchase (receipt or order number).
  • The item is not on the list of non-returnable or non-refundable products (e.g., custom-made items, personal care products).

2. How to Return an Item

To initiate a return, please follow these steps:

  • Contact our customer service team at info@blamaeglasni.com or call (256) 757-3504 to notify us of your intention to return the product.
  • Provide your order number, a brief reason for the return, and details about the condition of the item.
  • Our customer service team will guide you through the return process and issue a return authorization if applicable.

3. Return Shipping

  • You are responsible for the return shipping costs unless the return is due to an error on our part (e.g., defective or incorrect items).
  • Please pack the item securely to avoid damage during the return shipping process.
  • We recommend using a trackable shipping service for returns, as we cannot guarantee receipt of returned items without tracking information.

4. Refunds

Once your return is received and inspected, we will notify you about the status of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.

  • Please note that shipping costs are non-refundable, and if you received free shipping on your order, the cost of return shipping may be deducted from your refund.

5. Exchanges

We do not offer direct exchanges. If you wish to exchange an item for a different size, color, or product, you will need to return the original item and place a new order for the replacement item.

6. Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us immediately at info@blamaeglasni.com or call (256) 757-3504. We will offer you a replacement or refund, depending on your preference and the availability of the item.

7. Non-Returnable Items

The following items are not eligible for returns or refunds:

  • Custom-made or personalized products.
  • Perishable goods (e.g., food, plants, etc.).
  • Gift cards.
  • Downloadable software or digital products.

8. Changes to the Policy

We reserve the right to modify or update this Refund and Returns Policy at any time. Any changes will be effective immediately upon posting on our website. Please review this policy periodically to stay informed of any updates.

9. Contact Us

If you have any questions regarding our Refund and Returns Policy, or if you need assistance with a return or refund, please feel free to contact us:

Thank you for shopping with Blamaeglasni! We value your business and strive to ensure a smooth and pleasant shopping experience for all our customers.